77bcd's Privacy Policy

Section 1

Introduction & Purpose

77bcd is a trusted online gaming and betting platform in Bangladesh. We place the highest importance on our users' privacy. This Privacy Policy ("Policy") explains how 77bcd collects, stores, uses, and protects your personal information.

By using our website or services, you are considered to have agreed to the terms of this Policy. If you disagree with any part of this Policy, please refrain from using our services and contact our support team.

This Policy may be updated from time to time. For any changes, we will note the updated date on this page and notify you appropriately for significant changes. We recommend that you review this Policy regularly.

Section 2

Information We Collect

77bcd collects certain personal information to provide you with the best possible service. Below is an overview of the types of information we collect:

2.1 Registration & Account Information

• Full name and date of birth (for age verification — only persons aged 21 and above may open an account)
• Mobile number and email address
• Username and password (stored in encrypted form)
• National ID or passport information (where identity verification applies)

2.2 Financial Transaction Information

• bKash, Nagad, Rocket, or Upay account numbers (for deposits and withdrawals)
• Transaction amounts and history
• Dates and times of deposits and withdrawals

2.3 Usage Information

• Browsing behaviour, game activity, and betting history
• IP address, device type, and operating system information
• Login time and location data
• Cookies and session data (discussed in detail in Section 7)

2.4 Communication Information

• Messages and complaints you send via live chat or email
• The content of discussions with our support team

Section 3

Purpose of Data Use

77bcd uses your collected information only for the following lawful and fair purposes:

• Account management: To create, verify, and keep your account secure.
• Service delivery: To ensure gaming, betting, deposit, and withdrawal services function properly.
• Identity & age verification: To confirm that only persons aged 21 or above are using the platform.
• Security & fraud prevention: To protect accounts, detect suspicious activity, and ensure responsible gaming.
• Customer support: To respond promptly to your questions, complaints, and requests.
• Technical improvement: To enhance the platform's performance, security, and user experience.
• Legal compliance: To maintain records required to comply with applicable laws and regulations.

We never sell your information to third parties. We always obtain your consent before sharing data for marketing purposes.

Section 4

Data Sharing & Disclosure

Protecting your privacy at 77bcd is our primary responsibility. We may share your information with third parties only in the following limited circumstances:

4.1 Service Provider Partners

Payment processors (bKash, Nagad, Rocket, Upay), game software providers (such as Pragmatic Play, Evolution Gaming, JILI, Spribe), and technology infrastructure providers may have access to limited information for specific purposes. These partners use the information solely to operate on behalf of 77bcd and may not disclose it to third parties.

4.2 Legal Obligations

In the case of a court order, government directive, or a lawful request from a law enforcement agency, we are legally required to provide relevant information. In such cases, we provide only the information that has been requested.

4.3 Fraud & Security

If there is a suspicion of account fraud, money laundering, or any other criminal activity, we reserve the right to share information with the relevant authorities.

4.4 Business Transfer

If 77bcd undergoes a merger or acquisition process, user information may be transferred. In that case, the new party will be committed to maintaining the same privacy standards.

Section 5

Data Security Measures

77bcd uses industry-standard technology and practices to protect your personal and financial information. Our security framework consists of the following layers:

• SSL Encryption: Our website and app use 256-bit SSL/TLS encryption technology, which keeps all data exchanged between you and our servers secure.
• Password protection: Your password is never stored in plain text — it is kept in an unreadable form using a strong hashing algorithm.
• Access control: Only authorised staff can access your information, and their access is limited to the minimum necessary.
• Regular security audits: Our systems undergo regular security testing, and any identified vulnerabilities are promptly addressed.
• Two-factor authentication (2FA): A two-step verification process is active for sensitive operations.
• Server security: Our data is stored in secured data centres with both physical and digital protection measures in place.

While we make every effort to ensure maximum security, no internet-based system is completely free of vulnerabilities. If a security breach comes to our attention, we will immediately notify affected users.

Section 6

Your Rights & Choices

As a 77bcd user, you have the following rights over your own information:

• Right to access: You may request a copy of the information we hold about you at any time.
• Right to correction: If your account contains incorrect or incomplete information, you may request that it be corrected.
• Right to deletion: In certain circumstances you may request that your personal information be deleted; however, some information may need to be retained for a set period due to legal obligations.
• Right to object to processing: You may object at any time to the use of your information for marketing purposes.
• Right to data portability: You may request your information from us in a structured, machine-readable format.
• Right to withdraw consent: Where we process information on the basis of consent, you may withdraw that consent at any time.

To exercise any of the above rights, please contact our support team. We generally respond to such requests within a reasonable timeframe.

Section 7

Cookies & Tracking Technology

The 77bcd website uses cookies and similar tracking technologies. Cookies are small text files stored on your device that help us remember your visits.

7.1 Types of Cookies We Use

• Essential cookies: Required for the website's core functionality — maintaining login status, security verification, etc. These cannot be disabled.
• Functional cookies: For remembering your preferences, language selection, and account settings.
• Analytical cookies: To understand how our website is being used and to improve the service.

7.2 Cookie Controls

You can control or delete cookies by changing your browser settings. Please note, however, that disabling essential cookies may cause certain website features to not work properly.

Section 8

Data Retention Period

77bcd retains your personal information only for as long as necessary. The retention periods for specific types of information are described below:

• Account information: For as long as your account is active and for a set period after the account is closed.
• Transaction records: Long-term retention may be required due to financial and legal obligations.
• Communication records: Conversations with customer support are retained for dispute resolution and quality improvement purposes.
• Technical logs: Retained temporarily for security purposes.

Once the designated period has ended, we securely delete your information or anonymise it so that you can no longer be identified.

Section 9

Protection of Children & Minors

77bcd is strictly a platform for adults (aged 21 or above). We do not knowingly collect personal information from any person under the age of 21.

During the registration process we take steps to verify age. If we become aware that a minor has created an account, we will close that account immediately and the associated information will be securely deleted. If you have information about a minor having an account, please let us know.

We ask parents and guardians to remain vigilant in ensuring that your children do not access online gaming platforms. More information is available on our responsible gaming page.

Section 10

Changes to This Policy

77bcd reserves the right to update or revise this Privacy Policy at any time. In the event of changes:

• The updated date will be noted on this page.
• Users will be notified of significant changes via email or a platform notification.
• Continued use of the platform after any changes will be considered as your agreement to the updated policy.

We recommend that you visit this page regularly and stay informed about any changes.